Privacy Policy

a4atravel.com's Privacy Pledge

a4atravel.com is committed to ensure the security and confidentiality of all Personal Identifying Information (PII) that you provide. Personal Identifying Information is information about you that is personally identifiable and includes your name, date of birth, address, email address, phone number(s), and credit card information. We understand that making an online purchase involves a lot of trust from your side and so we are obligated maximum priority to the PII you provide us. We want you to feel comfortable and confident while planning and purchasing from our site. As a visitor to our web site www.a4atravel.com, you have the right to understand our information privacy practices prior to providing a4atravel.com with any of your PII.

By providing you with this Privacy Statement, a4atravel.com we are pledging our continued commitment to protecting the information you provide us.

a4atravel.com's Privacy Statement

This a4atravel.com Privacy Statement discloses the information privacy practices for a4a travel's India Web site, www.a4atravel.com.

  1. What Information we collect from you

    a4atravel.com collects only those personally identifiable information ("PII") which are specifically and voluntarily provided by you. Personal Identifying Information is information about you that is personally identifiable and includes your name, date of birth, address, email address, phone number(s), and credit card information.

    Many areas of a4atravel.com can be accessed without providing any PII. You need to provide PII in order to use selected travel planning tools and to process and fulfill travel requests.

    a4atravel.com collects PII when:
    You sign up to become a member:

    a4atravel.com collects your Username, password, and e-mail address when you register to become a member of our Web site.

    You add your traveler profile information:

    When you add your profile information, this information is saved in the My Profile area of your account. Desiay.com collects the full name and contact number and other preferences for making a travel reservation.

    We may collect PII and travel preferences about an individual accompanying you. You must obtain the consent of other individuals prior to providing a4atravel.com with their details. They will be unable to view or change any information you provide on their behalf.

    You Purchase travel

    a4atravel.com collects the billing address of the credit card that is used to purchase travel. We will also collect other credit card information, for travel purchased through a4atravel.com.

    Participate in a survey, contest, or sweepstakes

    Information collected by desyia.com when you participate in a contest or sweepstakes may include some of your personal details.

    Surveys

    Information collected by a4atravel.com when you participate in a survey may include some of your personal information. You are under no obligation to respond to any survey conducted by a4atravel.com

    Contact a4atravel.com

    a4atravel.com collects some of your personal information whenever you submit a question or suggestion, or request assistance.

    Our partners

    a4atravel.com has partnered with reputable third parties to offer our members and site visitors a variety of products and services. They may have different privacy policies than ours. We encourage you to review our business partners' privacy policies before you disclose any information.

    Other information we collect

    Some information is collected automatically every time you visit a4atravel.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.

    Cookies and other Web technologies

    When you visit a4atravel.com we collect information about your computer, you do not provide this information-it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII.

    Computer information

    a4atravel.com collects certain technical information from your computer each time you request a page during a visit to a4atravel.com. This information is collected only to enhance your experience on our site.

  2. Use of your information

    Information collected on a4atravel.com may be used to:

    Register you as an a4atravel.com member

    When you register we use your information to create your member account.

    Plan and purchase travel

    Information from your traveler profile is used for your travel reservation. Information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary.

    Notify you of travel changes; In case you travel plans disrupted because of unavoidable conditions, a4atravel.com may send you an e-mail notification about these conditions and help you make alternative travel arrangements.

    Send marketing communications or surveys to you:

    As a registered a4atravel.com member, you may receive e-mails related to surveys and other marketing communications. You may also receive postal mail notifications from a4atravel.com and its marketing partners.

    Respond to your questions or suggestions:

    We will use your e-mail address or telephone number to respond when you submit a query or suggestion, or request assistance.

    Improve the quality of your visit to our site

    We collect information based on your navigation of our site, this gives us data to further improve upon our site. No PII is collected unless you explicitly provide it.

  3. Sharing of your information : a4atravel.com does not sell or rent your PII to anyone.

    Service providers

    To provide and process the services you request, a4atravel.com shares your PII with our authorized service providers that perform certain services or functions on our behalf.

    These service providers will disclose information about your traveler profile to travel suppliers whose products you have purchased. a4atravel.com has not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on a4atravel.com.

    Our obligations

    a4atravel.com may be required by law to disclose information you have provided in obtaining our travel products or services. a4atravel.com may also disclose information against frauds or those who could bring harm to others. It may be necessary for a4atravel.com to provide customer information to third parties for the purpose of resolving normal business disputes.

    Other Web sites

    There are several links at a4atravel.com that may link you to other Web sites that do not operate under a4atravel.com's information privacy practices. a4atravel.com's information privacy practices no longer apply when you click on these links.

  4. Control over and access to your information

    a4atravel.com believes in giving you control over your information. The "My Profile" page on a4atravel.com allows members to view and change their account settings. You can also change your password, traveler's information and update your travel preferences

    You can also close your a4atravel.com account. You can also open a new account at any time. The trips page will allow you to edit your itineraries.

  5. Communications from a4atravel.com

    You will receive communications from a4atravel.com when you:

    Sign up to become an a4atravel.com member

    When you sign up as a new a4atravel.com member, you will receive a "Welcome to a4atravel.com" e-mail.

    Request to update or close an account

    When you complete an Account Closure request or modify your account information (e.g., update your e-mail address), we will send you a confirmation e-mail.

    Purchase travel

    Each time you purchase travel through a4atravel.com, or change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail

    Promotional marketing communications

    As a registered a4atravel.com member, you will occasionally receive e-mails notifying you of special promotions or other travel news.

    Win a contest or sweepstakes

    If you win a contest or sweepstakes, a4atravel.com will get in touch with you either by phone or by e-mail.

    Contact a4atravel.com with your questions/suggestions

    When you request assistance with viewing your itinerary, logging on to the a4atravel.com Web site, or accessing your account, we will respond to you via e-mail or telephone.

    Are asked to complete a survey about your experience on our site

    To help us improve a4atravel.com and serve you better, from time to time we may e-mail surveys to you to learn more about your experience with our site

  6. Protecting your information

    a4atravel.com only stores the information you provide when registering to become an a4atravel.com member, create a travel profile, purchase travel, or use selected travel tools.

    Our systems are configured with the latest technologies, to ensure safe transmission of data.

    Changes to the a4atravel.com Privacy Statement

    This Privacy Statement was produced and posted on a4atravel.com on June 25, 2004. a4atravel.com reserves the right to modify or amend this Privacy Statement at any time and for any reason.

    Contacting a4atravel.com

    We want to make sure you have control over your online travel experience as an a4atravel.com customer, from planning and purchasing your travel to protecting your personal information.

    You may write us an e-mail at: customercare@a4atravel.com